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Arizona Lionhearts
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    • Home
    • About Lionhearts
      • Our Mission and Values
      • Meet our Lionhearted Team
      • Our Lionhearted Story
    • What We Do
      • Lionhearts' Services
      • Client Supports
      • The Lionhearted Blog
      • Lionhearts' Events
    • Work With Us
      • Join Our Team
      • Provider Resources
      • Training & CEUs
    • Contact
Arizona Lionhearts
  • Home
  • About Lionhearts
    • Our Mission and Values
    • Meet our Lionhearted Team
    • Our Lionhearted Story
  • What We Do
    • Lionhearts' Services
    • Client Supports
    • The Lionhearted Blog
    • Lionhearts' Events
  • Work With Us
    • Join Our Team
    • Provider Resources
    • Training & CEUs
  • Contact

The Lionhearted Way Educational Training

Ready to Work & Continuing Education

Your Professional Development Matters

At Arizona Lionhearts, we believe that exceptional care begins with exceptional preparation. As a Direct Care Worker (DCW), you play a vital role in supporting individuals with developmental disabilities to live their best lives. To ensure you're equipped with the knowledge and skills needed to provide outstanding service, both the Division of Developmental Disabilities (DDD) and Arizona Lionhearts are committed to your ongoing professional development.

DDD Requirements - Your Professional Responsibility

The Division of Developmental Disabilities mandates that all Direct Care Workers complete 6 hours of Continuing Education annually from October 1st to September 30th. This requirement isn't just a regulatory checkbox—it's an investment in your professional growth and the quality of care you provide to our members.


Important: Non-compliance with continuing education requirements results in immediate suspension from work starting October 1st. You can only resume providing services after completing the full 6-hour requirement.

Your Path to Excellence

We've made it easy for you to fulfill your continuing education requirements with multiple flexible options, including online videos, workshops, self-study materials, and formal training programs. Whether you prefer visual learning through documentaries, hands-on training sessions, or independent reading, we have resources that fit your learning style and schedule.

Remember, every hour you invest in learning is an hour invested in providing better support, advocacy, and care for the individuals who depend on us. Your commitment to professional growth directly impacts the lives of our members and their families.


Important Note: Certifications and training programs completed as part of the hiring process automatically count toward your annual CEU requirements.  The following certifications and training programs count toward your CEUs when completed within the current CEU year:

  • Article 9 certification
  • Direct Care Worker Fundamentals of Caregiving training
  • Direct Care Worker Developmental Disabilities training
  • Prevention and Support training
  • Seizure Prevention training
  • Medication Management training
  • Any other training required to work with members


Ready to get started? Explore the continuing education options below and take the next step in your professional journey with Arizona Lionhearts.

Ready 2 Work Series

Who We Are & What We Do

Who We Are & What We Do

Who We Are & What We Do

Arizona Lionhearts CEO Katie Hurstwicker welcomes new Direct Support Professionals in this "Ready to Work" training series introduction. The video outlines the company's mission to provide holistic, compassionate care for individuals with exceptional and neurodiverse qualities through Arizona's Department of Developmental Disabilities services including habilitation, attendant care, and respite care.

Policies & Procedures

Who We Are & What We Do

Who We Are & What We Do

In this short video, we will review essential policies and procedures.  As a Lionhearted provider, your understanding and compliance with these guidelines ensures the highest quality of care for our members and maintains our professional standards. Each policy is designed to protect our members, support our providers, and uphold our commitment to excellence in service. 

Habilitation (HAH)

Who We Are & What We Do

Attendant Care (ATC)

This training video covers what you need to know before beginning as a habilitation provider for Arizona Lionhearts. Learn about service limitations, job responsibilities, physical and practical approaches, and personal development.

Attendant Care (ATC)

Attendant Care (ATC)

Attendant Care (ATC)

This training video covers what you need to know before becoming an attendant care provider at Arizona Lionhearts. Learn about service limitations, personal care responsibilities, safety protocols, and required certifications.

Respite (RSP/RSD)

Attendant Care (ATC)

Respite (RSP/RSD)

This training video covers what you need to know before beginning as a respite provider for Arizona Lionhearts. Learn about types of Respite, job responsibilities, documentation and professionalism, and personal development.

EVV & vTrack

Attendant Care (ATC)

Respite (RSP/RSD)

In this Ready to Work Series short video, we introduce what is Electric Visit Verification (EVV) and why its important. We also introduce vTrack, our Electronic Medical Record (EMR) system, our timekeeper, and EVV software.

Parent Paid Providers of Minor Children Program

Parent Paid Providers of Minor Children Program

Parent Paid Providers of Minor Children Program

In this short Ready to Work Series Video, new Arizona Lionhearts employees are introduced to the PPCG program, which allows parents to receive compensation for providing care services to their minor children with developmental disabilities. We review program history, transformative impact on families, and critical compliance guidelines.

Cultural Competence

Parent Paid Providers of Minor Children Program

Parent Paid Providers of Minor Children Program

The Lionhearted Way teaches us that cultural competency isn't a destination but a journey. Through practical steps and real stories, we learned how to create truly inclusive spaces by addressing systemic barriers, honoring cultural differences, and supporting diverse needs. Like a lion's courage, this work requires strength and dedication to ongoing growth and meaningful change.

Slips, Trips and Falls

Parent Paid Providers of Minor Children Program

Slips, Trips and Falls

Falls on the same level are one of the most common workplace accidents. They are also one of the most common home accidents.  Most slips and falls occur on the same level. In this The Lionhearted Way training video is a short instructional review of the hazards that cause these accidents and how to spot and avoid them.  Use your head and eyes to prevent slips and falls.

Continuing Education

January's CEU: The Lionhearted Way: Cultural Competency

The Lionhearted Way teaches us that cultural competency isn't a destination but a journey. Through practical steps and real stories, we learned how to create truly inclusive spaces by addressing systemic barriers, honoring cultural differences, and supporting diverse needs. 

Cultural Competency - Watch Here

February's CEU: The Lionhearted Way: Life skills for Teens and Adults with Developmental Disabilitie

Building language during daily living skills is a video series dedicated to helping teens and adults with developmental disabilities.  

Life Skills for Teens & Adults - Watch Here

March's CEU: The Path Forward: Remembering Willowbrook

Fifty years ago, Willowbrook State School became infamous for its abuse and neglect of individuals with intellectual and developmental disabilities. While progress has been made, challenges in care persist. 

Remembering Willowbrook - Watch Here

April's CEU: Slip, Trip, and Fall Safety Training

In this informative training video, we highlight essential safety tips to prevent slip, trip, and fall accidents in the workplace. 

Slip, Trip, and Fall - Watch Here

May's CEU: The Lionhearted Way: Member Rights & Advocacy

This Lionhearted Way training video provides training on member rights and advocacy for those working with individuals served by Arizona's Division of Developmental Disabilities. 

Member Rights & Advocacy - Watch Here

June's CEU: The Lionhearted Way: Transforming Behavior

This Lionhearted Way training video explore how understanding behavior as communication can transform support strategies for individuals with developmental disabilities.

Transforming Behavior - Watch Here

July's CEU: The Lionhearted Way: Sensory Overload

We're breaking down these terms, explaining what it might look like if your child is experiencing sensory overload, and of course, you'll find our 5 favorite strategies to try in this video as well.

Sensory Overload - Watch Here

August's CEU: The Lionhearted Way: Aggression

Dr. Mary Barbera talks about some autism ABA strategies that can help parents and professionals understand how to stop a child with autism from hitting. 👉👉 

Agression - Watch Here

September's CEU: The Lionhearted Way: IEP Ready: Your Back-to-School Action Plan

This webinar is designed to empower parents and caregivers with the knowledge and tools needed to navigate the IEP process successfully. "IEP Ready: Your Back-to-School Action Plan" provides comprehensive guidance on unpacking an IEP and understanding your procedural safeguards as you prepare for the new school year.

IEP Ready - Watch Here

October's CEU: The Lionhearted Way: Maximizing DDD's HCBS Services

Learn how to make the most of Arizona DDD's HCBS services in this online training.  Learn tips, tricks, and insights of utilizing the DDD/ALTCS services. 

Maximizing DDD - Watch Here

Continuing Education

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